McGee & Co. is growing! We’re looking for a bright, enthusiastic, go-getter to join our team!
Job: Ordering Specialist
The Fulfillment Operations Specialist plays a key role in obtaining product for client orders as well as supporting our sales team to provide the highest levels of customer service and satisfaction to our customers.
They manage all open orders from order entry to shipment ensuring our orders are processed without delay. This position also works closely with the Customer Service and Claims team for open order updates and claims resolutions.
Open order management
Work with Fulfillment Partner and Vendor contacts to ensure orders are processed in a timely manner
Build and maintain strong relationships with our Sales partners to ensure that we are able to get updates from them when necessary regarding order or return needs
Coordinate with internal departments to identify opportunities for better customer experience
Articulate, persuasive communicator (oral and written) with strong negotiating skills
Strong time management and organizational skills
Demonstrates self-motivation and initiative, works with minimal supervision
Proficient in Excel
1-2 years of buying experience
1-2 years of retail experience
Job Type: Full-time
Negotiation: 1 year (Preferred)
Procurement: 1 year (Preferred)
Excel: 1 year (Preferred)
Time Management: 1 year (Preferred)