Position: Home Delivery Specialist
Location: Salt Lake City
McGee & Co. is growing! We're looking for a bright, enthusiastic, go-getter to join our team!
Description: The Home Delivery Specialist plays an active role in our fulfillment team, working alongside operations and customer experience members. Feel like you’re business-savvy and love problem solving? If so, you are a great fit!
This person will work to improve customer experiences through their home delivery, by working with our systems and customers to make sure that the delivery experience is the best it can be.
- Track open furniture / home delivery orders to ensure everything is on time
- Update our systems and notify the customer of any changes that may occur
- Proactively monitor open orders to ensure our logistics and fulfillment team are kept up to date so that our customers are informed and we can address any issues as quickly as possible
- Problem solving; may occasionally require customer calls and coordination between team members for orders
- Strong oral and written communication skills
- Customer first approach
- Well organized and detailed oriented
- Familiarity with online softwares and learning new technologies
- BA/BS degree
- Bachelor's degree
- Experience in logistics, furniture or large parcel deliveries, and/or customer service